Web Dimensions, Inc. Refund Policy
For single-payment transactions we provide a full refund for any requests made within 30 days of purchase. After 30 days we do not provide refunds.
For subscriptions such as our USM University Membership or any software that is sold by recurring subscription, we will gladly cancel your subscription at any time.
If it's a yearly subscription payment we will provide a refund if requested within 30 days of payment date.
We do not refund monthly subscription payments, but we will honor any requests for cancellation and you will not be billed again.
Please note that our software products are updated as often as possible to maintain functionality. The modern internet does not guarantee that every API or web interface will always work, therefore our USM University Membership members will have an ongoing and changing array of software products available at any time. If a software product becomes defunct, it may be removed from the membership. We do not consider that grounds for refunds or disputes. We are always adding NEW tools while some other tools may become obsolete. Hugh will always be available for mentoring, handholding and assistance for any members regardless of which tools are currently working and that's what you're paying for with our USM University Membership.
If you have any questions or concerns please click here to get in contact.